Free Shipping when you purchase online over $150 of
goods to addresses within Australia & New Zealand. $10 flat rate for all other orders under $150 to
Australia and New Zealand.
$20 - Flat rate applies on all other orders
Ships Next Business
We use Australia Post eParcel. Orders placed before
1:30pm AEST will be received within 1-5 business days. This service
may take longer to some rural areas, during sale periods and on
public holidays. We do everything that we can to ensure you get your
order as quickly as possible.
International Order Details
Lorna Jane ships to most destinations around the world
via Air Mail and orders should normally arrive within 10-30 working
days from dispatch. Lorna Jane does not accept any responsibility
for customs delays, duties or taxes that may apply in the
destination country. The Standard Shipping Rate to all international
destinations is a flat rate of AUD$20 per order. Please note this is
transport costs only and does not cover any import liabilities that
may be applied by the Government of the destination country.
BUY ONLINE - RETURN ONLINE OR EXCHANGE INSTORE
We understand selecting the right style and size online can be
a difficult one. For this reason, we welcome an exchange, credit note
or full refund on online orders within 14 days of purchase provided
the tax invoice can be produced, the original tags are attached and
items are returned in unworn condition.
Refunds can be issued on purchases made online on
lornajane.com.au only. Refunds are not accepted in Lorna Jane retail
stores. You may exchange any items purchased on lornajane.com in any
Lorna Jane retail store.
All garments are subject to inspection. Shipping costs are the
responsibility of the customer and cannot be refunded unless the
garment is faulty. In the interest of hygiene, we may refuse returns
on swimwear where the hygiene label is no longer intact. For health
considerations there are no exchanges on LJ intimates unless faulty.