TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com.au must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com.au the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

48H Amy Event - $65 Amy Phone Pocket Leggings & Bike Shorts

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 10/08/2022 to 11/08/2022 only or while stocks last. Promotion valid on products found at /offers/exclusive-promotion while stocks last. Prices as marked on individual product page and cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price, or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

40% Off Select Winter Jackets

Conditions apply. Valid instore and online at lornajane.com.au from 02/08/2022 until 22/08/2022 or while stock lasts. Promotion valid on full price products found at /offers/limited-promotion while stocks last. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Take a Further 25% Off Sale

Expired

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 29/07/2022 to 01/08/2022 only or while stocks last. Promotion valid on Sale category product only and excludes Outlet styles. Prices as marked on individual product page and cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price, or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

2 for $12 Iconic and Secret Socks

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 23/07/2022 to 15/08/2022 or while stocks last. Promotion valid on products LA143 & LA322. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

25% Off Select Winter Styles

Expired

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 21/07/2022 until 28/07/2022 while stock lasts. Promotion valid on products found at /offers/last-chance while stocks last. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Amy Collection; $75ea Bike Shorts, Leggings, Sports Bra

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 19/07/2022 until 17/08/2022 or while stock lasts. Promotion valid on products found on page /offers/exclusive-sale only. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Amy Active Tank

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 19/07/2022 until 17/08/2022 or while stock lasts. Promotion valid on products LB03907 and 072224 only. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

25% Off Full Price Leggings

Expired

Conditions apply. Valid in one transaction in-store and online at lornajane.com.au from 09/07/2022 until 18/07/2022 or while stock lasts. Promotion valid on Full Price Tights & Leggings found at /clothing/tights-and-leggings, excluding any Sale or Outlet Styles. Price applied at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$40 Lotus Long Sleeve Top

Conditions apply. Valid online at lornajane.com.au from 07/07/2022 until 29/08/2022. Promotion valid on product LB0394 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$35 Lotus Long Sleeve Top

Expired

Conditions apply. Valid online at lornajane.com.au from 06/07/2022 until 06/07/2022. Promotion valid on product LB0394 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$180 Amy Thermal Active Zip Through Jacket & Amy Thermal Leggings Pack

Expired

Conditions apply. Valid instore and online at lornajane.com.au from 05/07/2022 until 18/07/2022 or while stocks last. Promotion valid when purchasing one or more product(s) 022240, LB0384, 052123 in conjunction with product LB0405_BLK only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$120 Amy Thermal Active Zip Through Jacket

Expired

Conditions apply. Valid instore and online at lornajane.com.au from 05/07/2022 until 31/07/2022 or while stocks last. Promotion valid on product LB0405_BLK only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$75 Amy Thermal Phone Pocket Leggings

Conditions apply. Valid instore and online at lornajane.com.au from 05/07/2022 until 29/08/2022 or while stocks last. Promotion valid on products 022240, LB0384 and 052123 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Lotus Ankle Biter and Lotus Bike Shorts

Conditions apply. Valid online at lornajane.com.au from 04/07/2022 while stocks last. Promotion valid on products found on page /offers/flash-promotion only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Final Days on Site - 50% Off Marked Price

Expired

Conditions apply. Valid online only at lornajane.com.au from 01/07/2022 until 03/07/2022 or while stocks last. Promotion valid on products found on page /offers/last-chance only. View full list of included styles here. Price applied on product description page and at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice. Returned products marked Final Sale are eligible for a Gift Card only and must be returned to our Online Warehouse. No change of mind refund or exchanges.
 

50% Off Select Styles

Expired

Conditions apply. Valid online only at lornajane.com.au from 30/06/2022 until 03/07/2022 or while stocks last. Promotion valid on products LB0235, LB0381, LB0355 & LB0269 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

20% off Full Price Clothing

Expired

Conditions apply. Valid online at lornajane.com.au from 26/06/2022 until 04/07/2022 and valid in retail stores from the 27/06/2022 until 04/07/2022. Promotion valid on full price products only. Price automatically applied. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Up to 40% Off Sale

Expired

Valid in one transaction in-store and online at lornajane.com.au on 16/06/2022 to 03/07/2022 or while stocks last. Promotion valid on product in category /sale only. Price as displayed on product description page and cart. Offer not in conjunction with any other offer or Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing Full Price or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$80 (ea) Fleece Sweat & Track Pant

Conditions apply. Valid instore and online at lornajane.com.au from 12/05/2022 until 31/07/2022. Promotion valid on product 052249 and 052250 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Members Only $50 Lotus Ankle Biter And Lotus Bike Shorts

Expired

Conditions apply. Valid online at lornajane.com.au from 05/04/2022 to 03/07/2022 or while stocks last. Promotion valid on products found on page /offers/flash-promotion only. Price applied at cart when logged in to registered account. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$90 Amy Thermal Phone Pocket Ankle Biter Leggings

Expired

Conditions apply. Valid instore and online at lornajane.com.au on 29/03/2022 to 03/07/2022 or while stock lasts. Promotion valid on products LB0384, 052123 & LB0378 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$8 Wash Bag With Any Purchase

Expired

Conditions apply. Valid in-store and online at lornajane.com.au from 29/03/2022 until 03/07/2022 or while stocks last. Promotion valid on LA334 only. Price applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

$75 Iconic Sweat and $75 Iconic Track Pant

Expired

Conditions apply. Valid instore and online at lornajane.com.au from 10/03/2022 until 04/07/2022. Promotion valid on 032234 and 032236. Discount applied at cart. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.
 

SALE

Available on selected items only, and while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.com.au. No further discounts apply unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colours may vary between store and online.
 

ONGOING AND MISCELLANEOUS PROMOTIONS

Active Elite

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The Active Elite discount is only for personal use and cannot be shared with another person or business. If there are changes to your contact details linked to your affiliation, you must contact our customer care team to update these details to ensure your affiliation remains active.

The program discount is redeemable in Australian Lorna Jane retail stores or online at www.lornajane.com.au and cannot be redeemed in conjunction with any other offer. Active Elite discount is valid on Full Price product only – Full priced product means product that has not been reduced in price.

Additional offers may be communicated by mail, email, SMS, Facebook or in a Lorna Jane retail store. Terms and Conditions for additional promotions outside of the percentage discount, will be stipulated separately in the terms and conditions page.

In order to access the discount in store, the customer profile must be attached to the corresponding transaction with prior Active Elite Ambassador program approval attached. To redeem online, log in using your email address and your Active Elite discount will automatically apply at checkout – No discount code is required.

To keep Active Elite affiliation, a minimum of four purchases within a 12-month period is required. Reapplication to this program will be required if you do not meet these terms.

Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected.

 

APOD Discount

To receive an APOD discount, the customer must be a signed up to Lorna Jane Active. The APOD discount is only for personal use and cannot be shared with another person or business.

The program discount is redeemable in Australian Lorna Jane retail stores or online at www.lornajane.com.au and cannot be redeemed in conjunction with any other offer. APOD discount is valid on Full Price product only – Full priced product means product that has not been reduced in price.

To access the discount in store, APOD member proof must be presented at POS and the customer profile must be attached to the corresponding transaction prior to sale. To redeem online, log in using your email address and enter unique APOD discount code at checkout.

Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected.

 

ACTIVE WAREHOUSE SALES - ONLINE AND EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please contact Customer Care via Live Chat at www.lornajane.com.au for more information.