TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please contact Customer Care via Live Chat on lornajane.com, 7 days a week.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.com.au must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.com.au the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.
 

Amy Phone Pocket Legging Offer - 2 for $140

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 12:15PM AEST 15/01/2021 to 31/01/2021 or while stock lasts. Promotion valid on product codes LB0349, LB0268, LB0269, LB0354, 122017, 062082, 062066, 062041 and 052017 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus Legging Offer - 2 for $100

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 08/01/2021 to 31/01/2021 or while stock lasts. Promotion valid on product codes LB0233, LB0234, LB0235, LB0236 and LB0321 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Mystery Gift When You Spend $50 in One Transaction

Conditions apply. Valid online at lornajane.com.au from 07/01/2021 to 17/01/2021. Promotion valid on Full Price, Sale and Warehouse Sale products. The promotional code must be entered at the checkout section of cart to receive this offer. It cannot be added after the order has been placed and the confirmation email has been sent. This offer is not to be used in conjunction with any other offer, stretch basket promotions or Active Elite account. No substitutions. Not valid when purchasing gift cards. Lorna Jane has the right to extend offer periods, without notice.
 

Purchase Active Living Planner for $20 and Receive Free Shipping

Condition apply. Valid in one transaction online at lornajane.com.au from 07/01/2021 to 21/01/2021 only or while stock lasts. Free shipping will be applied at cart once you purchase product PLANNER2019 for $20. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$50 Lotus Bike Short Flash Offer

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 05/01/2021 to 11/01/2021 only or while stock lasts. Promotion valid on product LB0320 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Full Price or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus + Amy Phone Pocket + Booty Support Leggings Flash Offer

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 05/01/2021 to 31/01/2021 only or while stock lasts. Promotion valid on products 012009, 012052, 052017, 062041, 062066, 062082, 122017, LB0268, LB0269, LB0349, LB0354, LB0200, LB0153, LB0218, LB0266, LB0267, LB0321, LB0233, LB0234, LB0235 and LB0236 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

25% Off Sitewide

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 25/12/2020 to 30/12/2020 only or while stock lasts. Promotion valid on Full Price, Sale and Warehouse Sale, excluding LB0320, LB0233, LB0234, LB0235, LB0236 and LB0321. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$40 Lotus Bike Short Flash Offer

Condition apply. Valid in one transaction online at lornajane.com.au from 23/12/2020 to 25/12/2020 only or while stock lasts. Promotion valid on product LB0320 and S112019 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Full Price or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus Bike Short + Compress & Compact Sports Bra for $100

Condition apply. Valid in one transaction online at lornajane.com.au from 23/12/2020 to 24/12/2020 only or while stock lasts. Promotion valid on products LB0320, S112019, LB0205, 072021, 092064 and 082044 only. Offer valid when purchasing one (1) Lotus Bike Short and one (1) Compress & Compact Sports Bra. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Full Price or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Active Elite - 25% Off Sitewide

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 21/12/2020 to 30/12/2020 or while stocks last. Promotion valid on Full Price, Sale and Warehouse Sale products. Discount applied at cart when logged into your Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Lotus Tight Offer - $50 each

Condition apply. Valid in one transaction instore and online at lornajane.com.au from 15/12/2020 to 4/01/2021 or while stock lasts. Promotion valid on product codes LB0233, LB0234, LB0235, LB0236 and LB0320 only. Discount applied at cart. The offer cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing Sale, Warehouse Sale or gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Free Shipping When You Spend Over $100

Conditions apply. Valid in one transaction online at lornajane.com.au from 08/12/2020 to 22/12/2020 only. Free shipping available at cart when you spend over $100 in one transaction. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

$99 Christmas Fit Kit

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 05/11/2020 to 24/12/2020 or while stocks last. Offer valid on products at https://www.lornajane.com.au/collection/fit-kit only. The bundle must contain only one (1) full price Sweat Towel, one (1) full price Water Bottle, one (1) full price Active Living Planner, one (1) selected Full Price Tank and one (1) pair of Socks. The promotional code FITKIT99 must be entered at cart to receive this offer. It cannot be added after the order has been placed and the confirmation email has been sent. Not in conjunction with any other offer. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

2 Books for $40

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 05/11/2020 to 24/12/2020 or while stocks last. Offer valid on products at https://www.lornajane.com.au/clothing/accessories-books only. Promotion is valid on all Full Price Books only. Discount applied at cart. It cannot be added after the order has been placed and the confirmation email has been sent. Not in conjunction with any other offer. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Active Elite - 30% Off Full Price Product on your first purchase

Conditions apply. Valid in one transaction instore and online at lornajane.com.au from 01/11/2020 to 31/12/2020 or while stocks last. Promotion valid on Full Price products only. Discount applied at cart when logged into your Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to extend offer periods, without notice.
 

Personalised Offers

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.
 

SALE

Available on selected items only, and while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.com.au. No further discounts apply unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colours may vary between store and online.
 

ONGOING AND MISCELLANEOUS PROMOTIONS

Active Elite

To receive an Active Elite discount, the customer must be a fitness industry professional affiliated to our Lorna Jane Active Elite Program. The program discount is redeemable in Australian Lorna Jane retail stores or online at www.lornajane.com.au and not in conjunction with any other offer. The discount is only valid on Full Price product only, excluding our Everyday Range. To redeem instore provide your email or phone number to a Lorna Jane Team Member for verification. To redeem online log in using your supplied email address and the discount will automatically apply at the checkout. Please note if you want to purchase an alternative Lorna Jane promotional offer please checkout using our online guest customer profile. Lorna Jane reserves the right to ask for further identification and can refuse service of this offer should fraudulent redemption be suspected. This promotion is only available on full price merchandise and for personal use. For the full policy please read here
 

ACTIVE WAREHOUSE SALES - ONLINE AND EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please call Customer Care via our live chat on www.lornajane.au for more information.