Holiday FAQs

Short on time or not sure what to choose? Our physical and digital gift cards make the perfect Christmas surprise.

We are open and ready to help you find those last-minute Christmas gifts. Use our Store Finder to visit your nearest store.

Need a little inspiration? Our Christmas gift guide is beautifully curated to help you tick off your to buy for list in no time.

Our warehouse and delivery partner elves are busy picking, packing, and sending your Christmas orders straight to your doorstep. Place your Standard freight order by 19 December for guaranteed under-the-tree delivery, or choose Express freight by 22 December for guaranteed Christmas arrival.

Too excited to wait for shipping? Choose Click and Collect at checkout for a fast two-hour collection time, perfect for last-minute Christmas gifting.

Think you have picked the perfect present but want to keep options open? Gift receipts can be provided in store so your recipient can exchange with ease. For online orders, simply have your order number ready and our Live Chat elves will be happy to help.

Shopping for Christmas? Any items purchased between 1 November and 25 December can be easily returned in store or by post until 31 January 2026.

Found something you absolutely love? Select your size and colour, then tap Find in Store to see where it is available near you. Easy.

Found something you love in store but your size is not available? You can place an order in store and we can ship it straight to your door in time for Christmas.

Short on time or not sure what to choose? Our physical and digital gift cards make the perfect Christmas surprise.

We are open and ready to help you find those last-minute Christmas gifts. Use our Store Finder to visit your nearest store.

Need a little inspiration? Our Christmas gift guide is beautifully curated to help you tick off your to buy for list in no time.

Our warehouse and delivery partner elves are busy picking, packing, and sending your Christmas orders straight to your doorstep. Place your Standard freight order by 19 December for guaranteed under-the-tree delivery.

Too excited to wait for shipping? Choose Click and Collect at checkout for a fast two-hour collection time, perfect for last-minute Christmas gifting.

Think you have picked the perfect present but want to keep options open? Gift receipts can be provided in store so your recipient can exchange with ease. For online orders, simply have your order number ready and our Live Chat elves will be happy to help.

Shopping for Christmas? Any items purchased between 1 November and 25 December can be easily returned in store or by post until 31 January 2026.

Found something you absolutely love? Select your size and colour, then tap Find in Store to see where it is available near you. Easy.

Found something you love in store but your size is not available? You can place an order in store and we can ship it straight to your door in time for Christmas.

Short on time or not sure what to choose? Our physical and digital gift cards make the perfect Christmas surprise.

Need a little inspiration? Our Christmas gift guide is beautifully curated to help you tick off your to buy for list in no time.

Our warehouse and delivery partner elves are busy picking, packing, and sending your Christmas orders straight to your doorstep. Place your Standard freight order by 12 December for under-the-tree delivery.

Think you have picked the perfect present but want to keep options open? Gift receipts can be provided in store so your recipient can exchange with ease. For online orders, simply have your order number ready and our Live Chat elves will be happy to help.

Shopping for Christmas? Any items purchased between 1 November and 25 December can be easily returned in store or by post until 31 January 2026.

Our warehouse and delivery partner elves are busy picking, packing, and sending your Christmas orders straight to your doorstep. Place your Standard freight order by 12 December for under-the-tree delivery.

Think you have picked the perfect present but want to keep options open? Gift receipts can be provided in store so your recipient can exchange with ease. For online orders, simply have your order number ready and our Live Chat elves will be happy to help.

Need a little inspiration? Our Christmas gift guide is beautifully curated to help you tick off your to buy for list in no time.

Shopping for Christmas? Any items purchased between 1 November and 25 December can be easily returned in store or by post until 31 January 2026.