FAQs - Shipping
How much does shipping cost?
Standard Freight Nationwide: From 31/03/2026 9:00am AEST. Pay $12.95 or spend $160 to receive complimentary shipping.
Express Shipping: From 31/03/2026 9:00am AEST. Pay $17.95 or spend $160 and upgrade to Express for only $5.95. From dispatch – Estimated Delivery within 1 to 3 business days.
Please see our Shipping page for more information
What are your delivery timeframes?
Standard Freight Nationwide: Estimated Delivery within 2 to 6 business days.
Express Shipping: Estimated Delivery within 1 to 3 business days.
Please see our Shipping page for more information
Do you ship Internationally or overseas?
We ship to Norfolk Island, Cook Islands, New Caledonia, New Zealand and Vanuatu via our Australian Website.
$75 AUD flat rate shipping cost to the following destinations:
- Norfolk Island
- Cook Islands
- New Caledonia
- Vanuatu.
$30 AUD flat rate shipping cost to:
- New Zealand.
Orders with a delivery address outside of Australia can shop via our international website at lornajane.com.
Do you ship to a PO BOX or Parcel Locker?
Yes, we ship to a PO Box or Parcel locker in Australia or New Zealand.
How do I track my order?
Orders to Australia can be tracked directly with Australia Post. Orders to New Zealand can be tracked directly with Australia Post before being handed over to NZ Post. A tracking number will be provided to you via email once your order has been dispatched.
I have an issue with the delivery of an order, what do I do?
We recommend reaching out to Customer Care via Live Chat with your order number for in the moment support.